Term and Conditions

1. About Us

Knife Gear Shop (“we”, “us”, or “our”) operates the website knivesproshop.com, specializing in premium outdoor gear including knives, tools, and survival equipment. Our business is located at 3379 Oak Lane, Kansas City, US 64106.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to purchase from our store. By placing an order, you confirm you meet all legal requirements in your jurisdiction to own our products.

2.2 Prohibited Activities

When using our website, you agree not to:

• Use our products for illegal purposes
• Violate any local knife laws or regulations
• Misrepresent your identity or location
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or monitor our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur in handmade or limited edition items.

3.2 Product Restrictions

Certain products have special restrictions:

• Limited Edition & Sprint Run items are final sale and cannot be returned
• Firestarters are classified as hazardous materials and non-returnable
• Personalized items with custom engraving cannot be returned

3.3 International Sales

We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for:

• Understanding and complying with local laws regarding our products
• Any customs duties, taxes, or import fees

4. Orders and Payments

4.1 Order Process

All orders are subject to availability and our acceptance. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

Prices are shown in USD and include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we may require additional verification for certain transactions.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95) via DHL or FedEx – 10-15 business days after shipment
• Free Shipping (orders over $50) via EMS – 15-25 business days after shipment

5.2 Delivery Times

Delivery estimates are not guaranteed and may vary due to:

• Customs processing in destination country
• Weather or carrier delays
• Incorrect shipping information provided

5.3 Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment at additional cost or issue a refund minus original shipping fees.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of receipt, provided:

• Item is unused and in original condition with all packaging and tags
• Proof of purchase (order number) is provided
• Non-returnable items (Section 3.2) are excluded

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days of receiving your order
2. Include your order number and reason for return
3. Wait for our approval (within 2 business days)
4. Ship the item to: Knife Gear Shop, 3379 Oak Lane, Kansas City, US 64106

6.3 Refunds

Once we receive and inspect your return (typically within 5 business days):

• Refunds will be issued to your original payment method
• Original shipping costs are non-refundable
• Processing times: Credit/Debit cards (5-10 business days), PayPal (3-5 business days)

6.4 Exchanges

Exchanges are subject to availability. You will be responsible for any price difference and additional shipping costs.

7. Intellectual Property

All content on knivesproshop.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

8.1 Product Use

Our products are intended for lawful purposes only. We are not liable for:

• Misuse of our products
• Injuries resulting from improper handling
• Violation of local laws regarding knife ownership

8.2 Website Operation

We strive to keep our website operational but are not liable for:

• Temporary unavailability due to maintenance or technical issues
• Errors in product descriptions or pricing
• Third-party actions that affect your use of our site

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms or any other inquiries, please contact our Gear Experts:

Email: [email protected]
Mail: Knife Gear Shop, 3379 Oak Lane, Kansas City, US 64106